Privacy Policy

Valid S.A., its affiliates, and its entities, directly or indirectly owned or controlled by Valid S.A. (collectively “Valid”), is providing you with access to the information and services on the website,, under these terms and conditions (“Terms”); the “Site” shall refer to this website, which makes available certain Valid services and information. In case you provide any information, this policy seeks to clarify how Valid collects and handles your information.

This Privacy Policy is effective January 19, 2022, and is subject to change without prior notice.

Privacy Statement for Clients and Client Employees

Valid is committed to protecting the privacy and security of all Confidential Information that we process in order to provide services to our clients. We receive Confidential Information from our clients about their current, prospective and former customers. This notice explains our practices with regard to the Confidential information we receive from our clients as a Data Processor.

Valid, as a Data Controller, will collect and process your Confidential Information only as instructed and permitted by you. Valid will, at all times, maintain reasonable and appropriate security controls to protect your information including, but not limited to, pseudonymization and encryption.

Data Collection & Usage

Valid will collect information from users through ethical and legal means. Users will have advanced notice that their information will be collected as well as the purpose for which the information is collected. Users have the option to voluntarily provide such information. Valid collects the following information:

  1. Information that provides facts about you, but does not identify you as a person. This could be non-personal records of online activity, or information you provide us, such as a geographic region, or your company, when it not used with your name.
    2. Confidential Information that identifies a particular person such as a full name, IP address, telephone number, your username, or email address.

Valid will utilize the collected information for internal analytics, marketing, and/or for Valid to reply to your request for contact.

Valid will retain Confidential Information no longer than is necessary for Valid’s purposes. Valid may share the Confidential Information collected within Valid’s global organization, and will only disclose Confidential Information with a third party when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate. By accessing or using the Site in any manner, shall be considered acceptance of this Privacy Policy.


Valid may store small amounts of information using cookies and other technologies on your computer to help us understand how you interact with our website and to help us provide you with a better and more effective online experience. Our cookies include remarketing tags, which are used to track user activities to serve further, relevant messages. However, these remarketing tags are short term, and are not associated with personally identifiable information or placed on pages related to sensitive categories.

The technologies that we use cannot damage user files, pass on computer viruses, capture email addresses, or access information from a user’s hard drive. Most browsers allow you to modify your security to limit our ability to use cookies or other technologies. You need not have cookies or other technologies turned on to visit our site, but without them, your access to some areas may be limited and certain features may not be available to you.


If you have any questions regarding our privacy policy, or need to contact Valid’s Data Protection Officer, please contact us at

You have the right to access your personal information, to object to the processing of your personal information, to rectify, to erase, to restrict, and to port your personal information. Any requests, complaints, or objections regarding your personal information or rights should be made in writing by contacting us at

Other important information about the Terms and Conditions of the use of this website is available in Terms and Conditions.

This website may contain links or frames of other websites, which may or may not be affiliated with Valid. These links and frames are available with the sole purpose of providing further benefits to users. The inclusion of these links and frames does not mean that Valid has knowledge of, agrees with, or is responsible for them or their content. Therefore, Valid cannot be held liable for any loss or damage suffered as a result of using such links or frames.

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